Pre-sale questions
Help buyers choose the right EA tier, understand the difference between starter and advanced variants, and know what setup they need before they buy.
Support
Clear onboarding and support are part of the product.
Pip4X should feel guided, not confusing. This page gives prospects and customers a clear place to go for pre-sale questions, setup help, and license support.
Setup support
Guide users through MT5 install, EA loading, VPS setup, license activation, and first-run verification without overwhelming them.
License/account issues
Handle activation mismatches, renewals, expired subscriptions, MT5 account binding changes, and access restoration workflows.
Public Telegram
Public-facing room and support presence
The public room can act as the open community, FAQ surface, and moderated support channel for both prospects and existing users.
Join public TelegramPrivate buyers room
Paid-member access comes next
The private room should remain the verified customer space. Website accounts, license status, and Telegram linking will eventually determine who can enter and remain inside.
Contact
Primary support channel
For launch, route support through contact@pip4x.com and the Telegram support/community flow.
Contact form