Subscription access
Refund handling should be documented per product and billing model. Subscription cancellations, chargebacks, and payment failures should flow into license status updates automatically.
Legal
Refund policy
All Pip4X products are sold as software access subscriptions. This policy explains how cancellations, billing, and license status work. For questions, contact contact@pip4x.com.
License consequences
If a subscription ends, the associated license may become inactive according to the plan terms. Existing open-position management behavior is governed by the EA design, but new trades should not be allowed without an active license.
Operational alignment
The published refund policy should match the actual Stripe settings, support workflow, and product-delivery logic so that the website, billing layer, and license system all say the same thing.